Special Handling

Special Handling is a service from East 22 designed for shipments that require extra care, additional protection, or carrier-aware preparation - including fragile items and products that may contain batteries.

International shipping can involve multiple handling points and stricter carrier rules. Special handling helps reduce the risk of damage and ensures your package is prepared in a way that aligns with common shipping restrictions and best practices.

How Special Handling Works

Special handling is applied at the US warehouse before your shipment leaves the United States:

• Package Arrival - Your order arrives at your assigned US address and is logged into your account.
• Handling Request - You select Special Handling and provide any notes (fragile, gift, batteries, extra cushioning, etc.).
• Assessment - We review the shipment type and identify any packaging or carrier-related concerns.
• Protective Preparation - We add protective materials and adjust packaging for safer long-distance transit.
• Ship with the Right Option - You choose a shipping method that fits the shipment characteristics and destination.

This service is often combined with repacking and photo inspection for maximum control and reduced risk.

Who This Service Is For

Special Handling is ideal for:

• customers shipping fragile or breakable items;
• buyers sending high-value products internationally;
• customers shipping electronics and items that may include batteries;
• resellers who want professional packaging for customer-facing shipments;
• anyone who wants additional protection beyond standard store packaging.

If your order is expensive, delicate, or subject to stricter shipping rules, special handling is a smart add-on before international forwarding.

Key Benefits of Special Handling

Special handling is designed to improve shipment outcomes and reduce avoidable issues:

• Reduced damage risk - extra cushioning and improved internal stability;
• Better packaging control - less reliance on oversized or weak retailer boxes;
• Carrier-aware preparation - packaging aligned with common restrictions and transit conditions;
• More confidence - especially for long-distance international shipping;
• Professional presentation - useful for gifts and reseller shipments.

The goal is not just “more packing,” but packing that makes sense for the item type, weight, and distance.

Common Special Handling Cases

Customers commonly request special handling for:

• fragile home goods, glass items, and delicate products;
• electronics and accessories that need improved protection;
• items that may include batteries (where carrier rules apply);
• multi-item shipments that require separation and cushioning;
• premium products where presentation and safety matter.

Some items may require additional restrictions or may not be eligible for certain shipping methods depending on destination and carrier limitations.

Notes on Batteries and Restricted Items

Some carriers and destinations apply special rules to products that contain batteries or other restricted components. We can help you ship more responsibly by using suitable packaging and recommending appropriate shipping options when restrictions may apply.

• Carrier limitations - certain battery types may be restricted or require specific shipping methods.
• Destination rules - customs and import regulations vary by country.
• Proper packaging - protective preparation can reduce transit risk for sensitive items.

Customers are responsible for ensuring their shipments comply with applicable rules. When needed, we recommend using photo inspection and special packing before shipment.

Why Choose East 22

East 22 prioritizes careful preparation and practical shipping outcomes by integrating special handling directly into the forwarding workflow:

• warehouse-based handling that integrates with forwarding services;
• options for added protection and repacking;
• useful add-ons like photo inspection and consolidation;
• clear, predictable workflow before international dispatch;
• support for both personal and business shipments.

Our goal is to help your package arrive in better condition, with fewer avoidable delays and less risk.

Get Started

Send your items to your US address and select Special Handling before international shipping.

Special handling adds an extra layer of care and preparation - especially for fragile items and shipments that require more thoughtful packaging.